No credit will be issued to any surplus items that are received damaged. Items ordered in specifically may be refused entirely.
Items ordered incorrectly or that are surplus to requirements may be subject to a 20% restocking charge and will only be accepted within the first 3 months of sale and are still in the original packaging. If not returned by this date then no credit will be given. Item(s) must be returned within 7 days of the issue of the returns number. In all instances any logistical costs incurred by Hawco during this process will be chargeable. Items that are returned which are subsequently determined to have been damaged by the customer and or by their agent may be subject to an investigation and admin fee. Hawco cannot accept any liability for items which are not correctly addressed or packaged for return.Ĭredit or replacement product will only be issued on receipt and Hawco’s acceptance of faulty or damaged items. This may cause excessive delay in handling the return, or possible loss if your carrier mislays the delivery. Any returns sent to the Hawco Head Office in Godalming and not the Logistics Centre address in Bolton will be refused. When you have your returns authorisation number (RMA), please ensure you send the return to our Logistics Centre: Returns will not be accepted without a returns authorisation number (RMA) and will be returned at the sender’s expense. The automated RMA approval email will prompt you to log into the online returns system and print off the RMA packing slip, which is to be affixed to the outside of the packaging. If approved, an automated RMA email will be sent. N.B - All orders processed after 16:00, weekends or Bank Holidays are subjected to being processed the following working day Returns PolicyĪn RMA request must be completed online at Please make sure that if a timed carriage option is selected that someone is available to sign for the consignment as without this it will be subject to being returned to the delivery depot for a redelivery 1-2 days later. When ordering online and chosing a "Special Carriage Charge" the times given are subject to a 2 hour grace period (therefore 10:30 deliveries have up to 12:30 to be delivered) and work off a next working day basis. If you require overseas or timed delivery, please call the sales office on Hawco: 01483 869 070 Special Carriage Costs The delivery service is standard to all central UK. Hawco offers a next day delivery service for orders placed before 16:00 Monday - Friday.
For Quick Pick and website orders below £100, a £20 delivery and administration fee will be charged.
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The following table shows how well R744 (CO2) performs regarding environmental impact and safety.įor Quick Pick and website items only, delivery is free of charge for orders over £100. Panasonic is now able to provide a solution in Europe with CO2 refrigeration systems to prevent global warming and to support environment-friendly retail operations. In fact, not only in Europe but also other countries all over the world have actively been preparing to enact the necessary domestic legislation to implement the agreement for reducing the use of HFCs. In Europe a step-by-step HFC reduction has been in place since the F Gas regulation was introduced in 2015. Zero ODP and “GWP” (Global Warming Potential)=1 means natural substance in the atmosphere. Driven by environmental concerns, legislation is requiring increased adoption of ‘alternative’ refrigerants, of which CO2 is one.ĬO2 is a very attractive refrigerant from an environmental perspective. It ensures compliance with the Kigali Amendment supporting international climate commitments on greenhouse gases and leading the global transition toĬarbon dioxide (R–744) is regaining its place in the refrigeration world.
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